FAQS
FAQ
Find quick answers to the most common questions our customers ask about packaging, printing, and delivery at nex Packaging.
WHICH PRINTING METHOD DO YOU USE?
We use offset, digital, and screen printing techniques handled by a highly experienced production team.
WHAT FILE TYPE DO YOU REQUIRE FOR PRINTING?
We require PSD, PDF, AI, or CorelDraw formats with a minimum of 300 DPI for printing.
IS THERE ANY WAY I CAN GET EXPRESS SHIPPING?
Yes, we can offer a rush service plan with 5 to 7 business days for a small fee.
CAN I PRINT CUSTOM/MY OWN ARTWORK?
Yes, we have a trained designing team in all sorts of custom printing so you can have your artwork printed exactly the way you want.
CAN I GET WHOLESALE RATES?
We have a special program for resellers, wholesalers, and graphic designers with exclusive discounts.
HOW DO I MAKE SURE WHAT THE FINISHED PRODUCT LOOKS LIKE?
We send digital proofs with 3D mockups before printing. For bulk runs, we can provide a sample after a small fee for confirmation.
DOES HEALEY PACKAGING REQUIRE A MINIMUM AND MAXIMUM ORDER?
Yes, our minimum order quantity (MOQ) is 100 units per design and maximum 600,000. For higher volumes, contact our sales team for a custom quote.
CAN I GET WHOLESALE RATES?
We have a special program for resellers, wholesalers, and graphic designers with exclusive discounts.
WHAT FORM DO THE BOXES SHIP IN?
All custom packaging boxes are shipped flat and pre-assembled (glued).
HOW DO I ORDER CUSTOM BOXES?
It’s easy! Submit your design file or let our team assist you in creating one for free. Ordering custom boxes is just one click away!
Still Have Questions?
If your query isn’t listed here, feel free to reach out. Our support team is always happy to help with your packaging needs.